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Loss Prevention Investigator- Serramonte

Date: Nov 17, 2017

Location: Daly City, CA, US

Company: Fast Retailing Group

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven main brands: Comptoir des Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO. With global sales of approximately 1.14 trillion yen for the 2013 fiscal year ending August 31, 2013 (US $11.62 billion, calculated in yen using the end of August 2013 rate of $1 = 98.36 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.

UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a truly global brand. Today the company has a total of more than 1,200 stores in 14 markets worldwide including Japan, China, France, Hong Kong, Indonesia, Malaysia, Philippines, Russia, Singapore, South Korea, Taiwan, Thailand, U.K. and U.S. In addition, Grameen UNIQLO, a social business established in Bangladesh in September 2010, opened its two first stores in Dhaka in July 2013. UNIQLO operates an integrated business model under which it designs, manufactures, markets and sells high-quality, casual apparel. The company believes that truly great clothes should be supremely comfortable, feature universal designs, are of high quality and offer a superb fit to everyone who wears them.

With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com.

 

Reporting to:                            Loss Prevention Manager

 

Position Overview:

 

Responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets.

 

Key Responsibilities:

  • Ensure full knowledge of and exemplify LP/safety policy, procedure and standards.
  • Train store employees on LP policy and procedure and ensure compliance.
  • Train store employees on safety policy and procedure and ensure compliance.
  • Detect and capture shoplifters according to company protocol.
  • Monitor potential employee theft suspicions. Partner with LP Manager to address concerns.
  • Prepare incident reports, accident reports and investigative reports according to company guidelines.
  • Assist management in the investigation of employee policy & procedure violations.
  • Communicate and support all initiatives surrounding shortage reduction including, but not limited to audits, inventory counts, etc.
  • Offer recommendations and solutions to potential loss/safety concerns.
  • Ensure complete confidentiality with regard to current and past investigations and outcomes.
  • Special projects as assigned.
  • Respond to alarm calls as needed and required in order to resolve all issues causing them.

Qualifications:

  • Ability to physically apprehend and assist in the detention of shoplifters as required.
  • Strong verbal and written communication skills are required.
  • Basic knowledge of computer applications; i.e.: Excel, Word, and Power Point.
  • High school diploma or equivalent.
  • Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds

  • Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

  • Must be able to work a flexible schedule including nights and weekends.
  • Experience in conducting investigations preferred.
  • 1-2 years of retail Loss Prevention experience preferred.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Posting Notes: Daly City || California (US-CA) || United States (US) || Store Staff || Store Operations || UNIQLO || EX:OUT || UNIQLO ||


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland