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Process Automation Manager

Date: Jan 7, 2022

Location: NY, NJ, US

Company: Fast Retailing Group

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven main brands: Comptoir des Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO. With global sales of approximately 1.14 trillion yen for the 2013 fiscal year ending August 31, 2013 (US $11.62 billion, calculated in yen using the end of August 2013 rate of $1 = 98.36 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.


UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a truly global brand. Today the company has a total of more than 1,200 stores in 14 markets worldwide including Japan, China, France, Hong Kong, Indonesia, Malaysia, Philippines, Russia, Singapore, South Korea, Taiwan, Thailand, U.K. and U.S. In addition, Grameen UNIQLO, a social business established in Bangladesh in September 2010, opened its two first stores in Dhaka in July 2013. UNIQLO operates an integrated business model under which it designs, manufactures, markets and sells high-quality, casual apparel. The company believes that truly great clothes should be supremely comfortable, feature universal designs, are of high quality and offer a superb fit to everyone who wears them.


With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit and



JOB TITLE:       Process Automation Manager

LOCATION:     New York, NY

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives.

Position Overview:
Reporting to the UNIQLO IT leadership, the Process Automation Manager, will be supporting whole UNIQLO North America in terms of the opportunities to be more efficient for all business divisions by automation process utilization and process optimization working with E-commerce, Merchandising, Logistics, Finance, Operations and Stores. Through end to end this role will be entirely responsible for process improvement and maintaining automated process.

As of recently the primary role of the Process Automation Developer is to clarify the processes which isn’t efficient and effective bringing new idea through discovery steps with business members.

Specifically, they will be leading the discussion in discovery steps and giving advice on how to improve inefficient processes and automate by utilizing up-to-date technology. Also this person will need to understand what the real goal and demand is + the biggest pain point in our operation process. This role will be required to collaboratively work with our RPA team at Global Headquarters in Japan and other regions to fully utilize our asset and knowledges, also coming up with new ideas and insights.


Job Responsibilities:

  • Technical capability
    • Skills: UiPath, Microsoft Power automate, Python and some other programming languages (Javascript…etc)
    • Fundamental ability and methodology for programming and requirement discovery
    • Basic system design and detailed technical design.
  • Project Coordination
    • Task clarification, project approach coordination, scheduling.
    • Leading discovery sessions with business members to identify pain points.
  • Documentation
    • All documents related to discovery process, process automation, technical design
    • Vendor quote and invoice management
    • Periodical maintenance of new store opening files.
  • Systems (Auto process) maintenance
    • Maintenance for programs and robots deployed on Cloud space or on-premise environment.
    • Troubleshooting for issues happening working together with Japan RPA team.




  • At least 4 to 6 years of professional experience in programming (including scripting /coding), SQL and relational databases, and application development.
  • Experience with one or more RPA technologies (e.g. UiPath, Automation Anywhere, Blue Prism).
  • Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes.
  • Strong Problem-Solving and Analytical Skills
  • Experience in any of the programming languages like C/C++, Python, VB Script, Ruby, Java, JS, .Net. (1)
  • Excellent written and oral communications skills
  • Good report creation and analysis skills
  • Ability to manage several projects at once and assessing priorities
  • Ability to work with little supervision and report accordingly
  • Ability to provide high level service and follow through
  • Customer oriented
  • Ability to work in a fast-paced environment
  • Proficiency in all aspects of business analysis: strong analytical skills
  • Logical thinking and Great passion
  • Experience implementing and maintaining retail IT systems
  • Experience in the Retail industry preferred
  • Overall knowledge of the Apparel industry preferred
  • Experience to work in diversified job environment 


As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Posting Notes: NY || New Jersey (US-NJ) || United States (US) || Experienced Professional || Corporate || UNIQLO || EX:OUT || UNIQLO ||

Nearest Major Market: Newark
Nearest Secondary Market: New York City