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Digital Creative Manager

Date: Jan 12, 2018

Location: New York, NY, US

Company: Fast Retailing Group

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven main brands: Comptoir des Cotonniers, GU, Helmut Lang, J Brand, Princesse tam.tam, Theory, and UNIQLO. With global sales of approximately 1.14 trillion yen for the 2013 fiscal year ending August 31, 2013 (US $11.62 billion, calculated in yen using the end of August 2013 rate of $1 = 98.36 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.


UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a truly global brand. Today the company has a total of more than 1,200 stores in 14 markets worldwide including Japan, China, France, Hong Kong, Indonesia, Malaysia, Philippines, Russia, Singapore, South Korea, Taiwan, Thailand, U.K. and U.S. In addition, Grameen UNIQLO, a social business established in Bangladesh in September 2010, opened its two first stores in Dhaka in July 2013. UNIQLO operates an integrated business model under which it designs, manufactures, markets and sells high-quality, casual apparel. The company believes that truly great clothes should be supremely comfortable, feature universal designs, are of high quality and offer a superb fit to everyone who wears them.


With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit and



Position Overview:


The digital creative works under VP of Marketing and VP of E-commerce to manage daily operations in both departments responsible for creative works, including E-commerce weekly business update, weekly e-newsletters and promotional activities throughout digital owned channels as well as overseeing all of digital creative productions and E-Commerce presentation update creative process. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.




  • Manage and lead in-house creative members to develop design, layout and release of assigned pages, content and projects whilst aligning with overall company objectives.
  • Work very closely with other Marketing and E-Commerce function leaders to ensure all of digital creative presentations is brand-centric, make a measurable impact and be consistent with the overall marketing strategy as well as content quality is on brand and compelling
  • Collaborate with Merchandising / Allocation teams to ensure product content consistency in design aligns with company’s business objectives.
  • Work with external creative partners and maintain proper administrative controls to ensure all deadlines/release dates are met.
  • Manage marketing/creative assets from the Global team to ensure the proper assets are being leveraged in the design locally as well as adhering to global brand creative direction.
  • Use of CMS in order to edit/create pages, assist other members and departments with adding/editing content.
  • Responsible for post-creative production follow through usability tests on all of digital experiences.



  • At least 7-8 years of web/digital design experience in fashion, editorial, ecommerce, retail, or advertising.
  • Manage time super efficiently to meet all project deadlines.
  • Ability to follow direction quickly based on feedback provided
  • Experience and passion for apparel fashion / retail E-commerce is a strong plus.
  • Proficiency with Photoshop, Illustrator.
  • Deep understanding in web design, type treatment, communication design.
  • Strong conceptual design skills with knowledge products, brand, design, graphics and concept inspiration.
  • Excellent communication, organizational and problem solving skills.
  • Ability to function within deadlines, while working both independently and as part of the team.
  • Knowing Demandware is a plus but not required.





  • Ability to take direction and accept critical review of your work
  • Clear understanding and appreciation of schedules.
  • Good teamwork and corroboration skill is required.
  • Highly motivated self-starter with a deep understanding of customers' needs, product and the competitive landscape.
  • A positive CAN DO approach is a must.
  • Bachelor’s Degree in a related field.
  • Working as part of a multi-disciplinary team.
  • Excellent communicator written and orally. 
  • Ability to build strong cross-functional relationships, internally and externally.
  • Ability to manage personal time and deadlines, as well as the ability to adapt to the ever-changing priorities of the E-Commerce and Direct business.
  • Constant drive to stay up-to-date with the latest industry news and developments.
  • Capability to adhere to team processes and standards, while leading improvement efforts where applicable.
  • Ability to multi-task, work quickly and efficiently without sacrificing a consistently high level of attention to detail.


As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Posting Notes: New York || New York (US-NY) || United States (US) || Experienced Professional || Marketing/PR || UNIQLO || EX:OUT || UNIQLO ||